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Downtime

Some services are down

Jun 21 at 10:06am CEST
Affected services
BranchIS UI
BranchIS API
BranchIS Cron

Resolved
Jun 21 at 02:49pm CEST

All services are running.
Two data nodes got stuck with bulk queue resolution. We had to redeploy the ElasticSearch cluster in AWS managed service manually.

Updated
Jun 21 at 02:04pm CEST

UI is accessible now. We are finalizing and starting a further investigation with AWS.
Scheduling will be enabled soon

Updated
Jun 21 at 01:36pm CEST

We are checking the cluster health before pushing to production again

Updated
Jun 21 at 11:40am CEST

We are experiencing an incident

Our AWS OpenSearch cluster is stuck with a growing bulk queue. It is an Amazon-managed service, so we are waiting for AWS support for the solution.

We believe in fully operational status in an hour or less.

We appreciate your patience.

Created
Jun 21 at 10:06am CEST

APUtime Cron went down.